What personal data do we collect and why?

Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

Use of Information

Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.

• If you subscribe to receive email alerts from us, we use the information you provide only for the purpose of sending the alerts to you;
• If you send us a question or other communication using the contact form on this website or one of the email addresses specified as contact points, we use that information to respond to your request; or
• If you send us an adverse event report, we record, process and forward the information in accordance with our legal obligations.

We use a website analytics service to track the use of the website using cookies. This service involves the collection and use of the IP (internet protocol) address of your computer or device. For more information see our cookie policy.

With whom do we share your personal data?

If you send us a request through this website, we may share it internally or with the sponsor companies of any products listed on the site, either to collect the information required to respond to your request or report an adverse event (where applicable). We work with third-party service providers who provide technical support services or data hosting. These service providers may have access to your personal data in order to provide the services. We may also disclose your personal data to official authorities where applicable by law (e.g., reporting adverse events for pharmacovigilance), court orders or other legal proceedings. These sponsors and service providers are legally bound to keep all personal information confidential and to use it only to comply with legal pharmacovigilance obligations or to perform the services for which we engaged them.

How long do we store your personal data?

We store your personal data for as long as required to fulfill the purposes outlined in this privacy policy, unless a longer or shorter retention period is required by law.

What are your rights regarding your personal data?

You are entitled at any time to access your personal data that we have. To the extent legally permissible, you can request that your data be deleted, that errors be corrected or that processing of your personal data be restricted. You can also object to our processing your personal data. If you have subscribed to receive email alerts, you may unsubscribe at any time by logging in and clicking on the “unsubscribe” link. If you would like to exercise your rights, please contact us as described in the section “How to contact us” below. Please note that applicable laws may prevent us from complying with requests to delete pharmacovigilance information or to restrict our processing of it. You are entitled to lodge a complaint with the supervisory authority.

Security

We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems. In addition, our employees and the contractors who provide services related to our systems are obliged to respect the confidentiality of any personal information held by us.

Cookies and Applets

We use cookies to provide you with a better experience. These cookies allow us to increase your security by storing your session ID and are a way of monitoring single user access. This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.

Links to other sites

We may provide links to other websites that we believe are useful and meet our high standards for information accuracy and utility. However, we cannot guarantee the standards or privacy policies of the websites to which we link. We are not responsible for the content of any website which is not owned by a Bastion Branding company.

Updates to this Privacy policy

We may periodically update this privacy policy. In this case, we will post updated versions on this page. If we make significant changes to our privacy policy, we will display a prominent notice of the change on this website so that users are aware of the change. A revised privacy policy will apply only to personal data collected after its effective date (see below).

Problems or questions

If we become aware of any ongoing concerns or problems with our web sites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.

Effective date: 14 May, 2021 email: contact@bastionbrands.com.au Phone: (03) 85921234